Chat & Convert: Messaging AI for Small Business
Answer texts, DMs, and website chats from one smart inbox—AI routes questions, drafts quick replies, and turns conversations into booked jobs.
Why Messaging AI Matters
Handle every customer conversation—text, email, webchat, Facebook, Instagram—from one AI-powered inbox. Quick-reply suggestions, smart routing, and automated follow-ups help you answer faster, capture more leads, and keep your team on the same page.
Messaging AI Features
Pull texts, DMs and website chats into a single, searchable thread
Manage Every Chat in One Place
Handle messages from your site, social, and Google Business Profile in one inbox. Assign hot prospects to the right teammate with a click.
Set Up in Minutes, Not Hours
Get your chatbot up and running fast. Just upload your best website content or FAQs, and it will start giving helpful, accurate answers right away—no tech skills needed.
How We Help You
Make it easier for prospects to connect with your business
53% of consumers are more likely to work with a business they can message. Convert high-intent buyers who find you on Google Search with Messaging AI. Assign chats to the right team member to ensure every customer gets a timely response and accelerate sales by answering them in real-time.
Respond better and faster with AI Tools
Rephrase your responses with the help of our AI-writing assistant and send contextualized messages. Access AI-generated summaries to recap discussions and solve problems in real-time. Engage leads 24/7 via an AI chatbot that auto-responds to common questions with data from your resources.
Engage customers at every stage for a better experience
Text customers to schedule appointments, announce new services, and send special offers—all from your existing landline number. Resolve issues with 1:1 texts and improve satisfaction.
Save time with automated welcome offers and appointment confirmations
Engage customers with intelligent automations for when a contact is added, a lead is converted, a review is written, and more. Set up vertical-specific messages with one of our 3000+ integrations. Personalize the experience based on customer interactions and behavior.
Expand Your Online Presence
Boost Customer Engagement
Engage with visitors in real-time, increasing the likelihood of conversions.
Improve Customer Satisfaction
Provide immediate support, leading to happier customers and positive reviews.
Stand Out from Competitors
Offer a seamless and responsive communication channel that sets you apart.
What Our Happy Clients Say
“Reviews to the Top’s Webchat feature has transformed how we interact with our customers. We’ve seen a significant increase in online inquiries and bookings!”
— Jamie, Local Bakery Owner
“The ability to chat with customers directly from my phone has been a game-changer. It’s convenient and keeps our clients happy.”
— Alex, Auto Repair Shop Owner
Messaging AI – Frequently Asked Questions
Which channels feed into my Messaging inbox?
Texts, emails, webchat, Facebook, Instagram, and Google Business
messages all land in one thread, so you never miss a conversation.
Does the AI actually write replies for me?
Yes – Messaging AI suggests smart, ready-to-send responses. You can hit “Send” as-is or tweak the text first.
Can I assign chats to specific team members?
Absolutely. Tag, assign, and comment inside the thread so everyone knows who owns the follow-up.
What happens when customers message after hours?
Set up auto-replies that acknowledge the inquiry, share key info, and let customers know you’ll respond first thing.
How do I track performance?
The dashboard shows real-time stats – response times, conversation counts, and close rates – so you can see how well you’re doing at a glance.
