Earn 5‑Star Reviews & Win More Customers
Local businesses deserve a stellar reputation without enterprise headaches. Our platform automates review generation, listings accuracy and customer messaging so more customers find and choose you.
Month-to-Month Plans — Go Live Immediately
Core Solutions
Everything you need to be found and chosen.
Start with Reviews AI, Listings AI and Messaging AI in our Launch package. Add Social AI with Lift, or build your Orbit with Chatbot AI, Surveys AI and more for a complete reputation engine.
Included in Launch Package
Listings AI
Be found everywhere with accurate listings on 150+ sites
Listings AI
Key Capabilities
- Sync information everywhere: Update your business info once and push it to 150+ sites.
- Manage from one dashboard: Monitor and edit all listings from a single place.
- Fix errors fast: Identify and correct inaccuracies and duplicates automatically.
- Boost local SEO: Improve visibility in local search and drive more visits.
- Stand out on major sites: Optimize profiles on Google, Yelp, Facebook and more.
Reviews AI
Get more reviews and manage replies across 200+ sites
Reviews AI
Key Capabilities
- Automated invites: Send review requests via text or email after every visit.
- Customer choice: Let customers leave reviews on Google, Facebook, Yelp or niche sites—no login needed.
- Unified dashboard: Track and manage reviews from 200+ sites with real‑time alerts.
- Smart replies: Use AI to suggest professional, on‑brand responses instantly
- Better results: Increase star ratings, improve local search ranking and drive more calls.
Messaging AI
Answer every customer message in one AI‑powered inbox
Messaging AI
Key Capabilities
- All channels, one thread: Receive and reply to texts, social DMs, webchat and email in a single inbox.
- Quick AI replies: Let AI draft on‑brand responses you can approve or edit.
- Seamless handoff: Switch from webchat to text so you never lose a lead.
- Smart routing: Assign conversations to the right team member, track response times and set follow‑ups. reminders
- Actionable insights: Surface common questions and sentiment trends with AI to improve service.
AI for Every Industry
From healthcare and home services to retail, restaurants and professional services, our AI adapts to your business. Whatever industry you’re in, we make it easy to get found and chosen.
- Healthcare: Dental, medical, chiropractic and veterinary practices.
- Beauty & wellness: Salons, spas and barbershops.
- Home services: HVAC, plumbing, landscaping and contractors.
- Auto & transport: Repair shops, car washes and garages.
- Hospitality & retail: Restaurants, campgrounds, retailers and more.
And many more — because every local business deserves a five-star reputation.
Flexible Packages, Built on Birdeye
Start with Launch to generate reviews, keep your listings accurate and manage customer messages. Upgrade to Lift for Social AI, or build your Orbit with optional AI modules. All plans are month‑to‑month with no setup fees.
Standard
Launch
$299/month
- Reviews AI
- Listings AI
- Messaging AI
- And Much More! View all Features
Most Popular
Lift
$399/month
- Included in Launch Package
- Reviews AI
- Listings AI
- Messaging AI
- Social AI
- And Much More! View all Features
Advanced
Orbit
Contact Us
- Included in Lift
- Reviews AI
- Listings AI
- Messaging AI
- Social AI
- Optional Add-Ons
- Referrals
- Surveys AI
- Competitors AI
- Insights AI
- Chatbot AI
- Mass Texting
- And Much More! View all Features
Owner‑Friendly Guides & Checklists
Updated regularly with step‑by‑step tactics you can apply in an afternoon—no jargon, just practical help.
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How to Track Customer Feedback: Tips for Better Insights
Tracking customer feedback is about more than just sending out surveys or keeping an eye on reviews. It’s a systematic way of gathering what your
Frequently Asked Questions
Launch FAQs
What’s included in the Launch package?
Launch combines Reviews AI, Listings AI and Messaging AI. You can automatically collect and respond to reviews, keep your business details accurate on 150+ sites and manage customer messages from one inbox.
How much does Launch cost?
Launch is $299 per location per month. There are no setup fees and you can cancel anytime.
Can I cancel or upgrade later?
Yes. All plans are month‑to‑month. You can cancel with 30 days’ notice or upgrade to a higher package at any time.
Do I get onboarding and support?
Absolutely. A dedicated account manager will help you set up the software and provide ongoing support.
Can Launch integrate with my existing tools?
Yes. Birdeye connects with 3,000+ apps, including many popular CRMs, practice management systems and point‑of‑sale platforms.
Lift FAQs
What extra features does Lift offer?
Lift includes everything in Launch plus Social AI, which lets you create, schedule and monitor social posts across platforms like Facebook, Instagram and Google Business Profile.
How much is Lift per month?
Lift is $399 per location per month, with no setup fees or long‑term contracts.
Can I test Social AI before committing?
We’re happy to show you a live demo of Social AI so you can see how it works before upgrading.
Is it easy to switch from Launch to Lift?
Yes. Upgrading doesn’t disrupt your data or workflows. We simply unlock Social AI and adjust your monthly rate.
Do I need Social AI if my business isn’t on social media?
If you don’t use social media, Launch may be enough. However, Social AI also helps you keep your Google Business Profile active, which can improve search visibility.
Orbit FAQs
What does Orbit include?
Orbit starts with everything in Lift and lets you add any combination of Chatbot AI, Surveys AI, Insights AI, Competitors AI, Referrals and Mass Texting.
How is Orbit priced?
Orbit pricing is custom‑tailored based on the add‑ons you select. Contact us for a personalized quote.
Can I pick and choose modules in Orbit?
Yes. Orbit is flexible. You can add exactly the modules you need—now or later—and remove them at any time.
Is training provided for the add‑ons?
Yes. We offer onboarding and training for each module, plus ongoing support from your dedicated account manager.
Can I start with Launch or Lift and add just one or two modules later?
Absolutely. You can begin with Launch or Lift and add individual modules when you’re ready. We’ll update your plan to reflect the changes.
