A Guide to Removing Reviews from Facebook
You can't directly delete a negative review, but you can report reviews that violate Facebook's policies for removal. Successfully removing fake, spammy, or harassing reviews is critical for protecting your online reputation, as 94% of consumers say a negative online review has convinced them to avoid a business, directly impacting your calls, bookings, and sales. […]
Guide to Reputation Management for Small Businesses in 2024
Online reputation management for small businesses is the process of actively monitoring and influencing what customers say about you online, especially on Google. For a local business, this directly impacts conversions because higher star ratings and more recent positive reviews build trust, improve local search rankings, and ultimately drive more calls, bookings, and sales. A […]
How to Get the Best Reviews for Realtors: A Step-by-Step Guide
Securing the best reviews for realtors isn't just about building a good reputation; it's a direct driver for conversions like calls, messages, and consultation bookings. Positive client feedback on high-visibility platforms builds immediate trust, influencing whether a prospective buyer or seller in [City] chooses you over a competitor. A strong, recent review profile acts as […]
How to Remove Fake Google Reviews
To remove fake Google reviews, you must flag the review through your Google Business Profile for violating Google’s policies. While you cannot delete it yourself, reporting it starts Google's removal process, which is critical for protecting your online reputation and ensuring potential customers who see your profile convert into calls, messages, and bookings. A trustworthy […]
Yelp vs Google Reviews A Guide for Businesses
When you're trying to figure out where to focus your energy, the Yelp vs. Google Reviews debate really boils down to reach versus influence. On one hand, you've got Google Reviews, an absolute giant in visibility that dominates local search. It's pretty much essential for every business out there. On the other hand, Yelp has […]
Google Reviews vs Yelp Which Platform Wins
When you’re trying to figure out where to focus your energy, Google Reviews or Yelp, it really boils down to a classic dilemma: reach versus reputation. For almost any local business, Google Reviews is the undeniable starting point. Its massive audience and direct line to your search ranking make it a non-negotiable. That said, Yelp […]
Your Essential Reputation Management Guide
Think of your brand’s online reputation as its digital handshake—the very first impression you make. It’s what can either build instant trust or break it. This guide is your roadmap to shaping that impression on your own terms. It’s about so much more than just damage control; it’s the craft of building a digital identity […]
Mastering Local Directory Listings for Business Growth
Remember the days of flipping through a massive phone book to find a local plumber or restaurant? Local directory listings are the modern-day version of that, but infinitely more powerful. Think of them as your business’s digital storefront, placed on all the key online platforms where customers are actively searching. What Are Local Directory Listings? […]
Asking for a Review: Tips to Boost Customer Feedback
It might seem like great service should automatically translate into a steady stream of glowing reviews. The truth? It rarely works out that way. Most of your happiest customers are busy. They love what you did for them, but posting a review isn’t top of mind. This silence creates a dangerous “feedback gap,” where the […]
How to Respond to a Good Review Your Customers Will Love
Replying to a good review isn’t just about being polite—it’s a powerful business move. The trick is to thank the customer by name, mention something specific they said in their review to prove you’ve actually read it, and then wrap it up with a warm invitation to come back. Why Responding to Positive Reviews Is […]
