How to Respond to a Bad Review and Win Customers
Let’s be clear: responding to a bad review isn’t an admission of guilt. It’s a public display of accountability and a genuine commitment to your customers. Instead of seeing criticism as a personal attack, think of it as a golden opportunity. You get to showcase your brand’s integrity, solve a real problem, and prove to […]
How to Remove Google Reviews From My Business
Let’s face it—a bad review can absolutely ruin your day. More than that, it can turn potential customers away before they even consider walking through your door. While you can’t just delete a negative review because you don’t like it, you absolutely have recourse if it breaks Google’s rules. The key is knowing how to […]
How to Dispute a Google Review and Win
It’s a sinking feeling, isn’t it? That one-star review pops up, and you know it’s completely fabricated or malicious. While a single bad review can feel like a direct hit to your reputation, it’s important to remember that not every negative comment is a candidate for removal. The process for disputing a Google review starts […]
