Basic Plan:
$299/month
Pro Plan:
$399/month
Enterprise:
Contact Us
Email us at hello@reviewstothetop.com to learn more!
Review generation
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Automatically get new reviews via SMS, MMS, email, website, kiosks, mobile app
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Get new reviews on third party review sites or your own website
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Integration with 1000+ apps, CRMs, PMSs
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Direct Google Reviews – private API integration with Google
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Create and track reviews goal on individual or all review sites
Review monitoring
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Monitor reviews from 250+ sites from one dashboard
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Receive instant or daily review alerts via email or SMS
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Set alerts based on review rating, review source, keywords
Review Management
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Respond to reviews on third-party sites directly from on dashboard
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Review Response Templates
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Auto-respond to reviews
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Automatically flag reviews with spam or slander
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Bulk review management using review tagging and ticketing
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Take video reviews on mobile app, easily share on social media channels
Pages
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Boost your search ranking on voice assistants, Google, and Maps
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Beautifuly-crafted pages that are customized to your branding & websites
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Single source of truth for all your business locations
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Guide customers to their nearest business location
Listings
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Scan how your business appears online
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Update your business listings across 50+ sites
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Share videos, photos, business hours on 50+ sites from one dashboard
Campaign
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Create campaigns for reviews, customer experience, survey, promotions
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Create automated workflows, drip or instant campaigns
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Create custom HTML templates to match your brand and voice
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End-to-end conversion funnel report
Reporting
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Reviews and ratings over time, by source, by location, by custom hierarchy
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Customer satisfaction over time, by location
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Net promoter score (NPS) for surveys, 3rd party reviews
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Employee leaderboard
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Visitors traffic report
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Download reports in Excel / PDF
Mobile App
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Create and manage customer database
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Get new reviews – text reviews, image reviews, video reviews
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Manage reviews, respond to reviews
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Share reviews to social channels and business profile
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View reports of reviews and ratings over time, by source, location
Enterprise Features
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Role-based dashboards at corporate, regional, branch level
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Custom hierarchy and filters – regions, locations, products, employees
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Create your own user experience by integrating Feedback2Reviews REST APIs
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Setup custom user role & role-based permissions
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Execute bulk operations via UI or excel for 1000s of location, users
Interaction
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Unified inbox for Webchat and 2-way texting
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Initiate and archive conversations
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Receive emails alerts and push notifications
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Convert website visitors into customers
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Customized chat window to match your website
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Enable chat for multiple websites and locations
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Chat in real-time with customers while they are on your website
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Automatically respond to frequently asked questions about your business
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Meet customers face-to-face with Video chat
Referrals
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Get new leads by letting your customers refer your business to their friends
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Easily send a request from the Feedback2Reviews dashboard or mobile app
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Setup automated campaigns to send or schedule requests
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Customer can choose how they refer your business – Text, Email, Facebook & Messenger
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Customized the referral texts/emails, images, and landing pages
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Track all the request send and shared
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Get notified when you receive a lead and engage them instantly
Surveys
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Create surveys for customer, employee, product, brand experience
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Mix and match multiple question types
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Add advanced skip and display logic to increase question relevance
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Distribute surveys via Email, SMS
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Net Promoter Score (NPS) survey reporting
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Include 3rd party review request within survey
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Reply to survey respondent via email
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Convert survey responses into service tickets
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Role-based survey response alerts for locations and teams
Ticketing
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Create support tickets from reviews, social mentions, surveys
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Assign tickets to employees, track issue resolution
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Receive email alerts for service ticket creation and updates
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Advanced reporting to track ticket resolution
Insights
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Customer feedback analysis using Natural language processing
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Understand what’s working, what needs attention
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Location analysis – understand relative operational performance
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Create and manage custom categories and sub-categories
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Edit snippets – refine insight based on business priorities
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Download insights as Excel / PDF reports
Benchmarking
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Benchmarking performance vs. competitors at brand, location, product level
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Access public review data for all your competitors
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Compare reviews and ratings over time, by source, by category
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Track brand mentions for your competitors on 30M+ sites
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Competitive insights by theme, source, product