Businesses like yours need to address inquiries across channels and quickly get answers from internal experts to drive more leads. Our AI-powered digital communication tool, Messaging, makes it easy to connect with customers across text, Google, Social, Webchat, or email, and chat internally with your team, from a single inbox.
Make it easier for prospects to connect with your business
53% of consumers are more likely to work with a business they can message.
Convert high-intent buyers that find you on Google search with Messaging. Assign chats to the right team member to ensure every customer gets a timely response and accelerate sales by answering them in real-time.
Respond better and faster with AI Tools
Rephrase your responses with the help of our AI-writing assistant and send contextualized messages. Access AI-generated summaries to recap discussions and solve problems in real-time. Engage leads 24/7 via an AI chatbot that auto-responds to common questions with data from your resources.
Example AI summary:
“The customer is looking to get new prescription glasses because the current ones are old and they suspect their vision has worsened. They prefer large rectangular frames in black or tortoiseshell. They’re also asking about coatings due to spending a lot of time on screens.”
Key Benefits
-
Stay recognizable with one business number for calls, texts, and listings
-
Manage all your social messaging — Instagram, Facebook, Google — in one inbox
-
Communicate more effectively and resolve issues faster with AI tools
Engage customers at every stage for a better experience
Example chat:
Customer: Hello. Do you currently have any 2-bedroom apartments for rent?
Text customers to schedule appointments, announce new services, and send special offers, all from your existing landline number. Resolve issues with 1:1 texts and turn negative reviews into positive ones. Easily contact leads from Webchat and your contact forms even after they leave your website.
Save time with automated welcome offers and appointment confirmations
Engage customers with intelligent automations for when a contact is added, a lead is converted, a review is written, and more. Set up vertical-specific messages with one of our 3000+ integrations.
Personalize the experience based on customer interactions and behavior.
